Privacy Policy
Introduction
At Pondermentis, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our computer vision programming education platform. We're based in Taiwan and operate under local privacy regulations while serving students globally.
This document outlines our commitment to protecting your data and explains your rights as a user of our educational services. We believe in transparency, so we've written this policy in clear language that explains our practices without legal jargon.
Information We Collect
Personal Information You Provide
When you register for our computer vision programming courses or contact us, we collect information that helps us provide better educational services:
- Your name and email address for course enrollment and communication
 - Educational background and programming experience level to customize your learning path
 - Payment information processed securely through third-party providers
 - Questions and feedback you submit through our contact forms
 - Technical questions posted in course discussion forums
 
Automatically Collected Information
Our website collects certain technical information to improve your learning experience:
- IP addresses and general location data for security purposes
 - Browser type and device information to optimize course delivery
 - Course progress and completion data to track your learning journey
 - Website interaction patterns to improve our educational content
 
How We Use Your Information
We use your personal information specifically for educational purposes and service delivery. Here's exactly what we do with your data:
- Deliver course content and track your progress through computer vision programming modules
 - Send course updates, assignment reminders, and educational resources
 - Provide technical support for programming challenges and course materials
 - Improve our curriculum based on student feedback and learning patterns
 - Process payments for course enrollment and additional resources
 - Communicate about new courses that match your interests and skill level
 
We don't use your information for advertising purposes or share it with marketing companies. Our focus remains on providing quality computer vision education.
Your Rights and Control
As a student in our programs, you have specific rights regarding your personal information. Here's how you can exercise these rights:
Access Your Data
Request a copy of all personal information we have about you, including course progress and communications.
Update Information
Correct any inaccurate personal details or update your educational background and preferences.
Delete Your Account
Request complete removal of your personal data, though this will end your access to course materials.
Data Portability
Receive your course progress and personal data in a format that allows transfer to other platforms.
To exercise any of these rights, contact us using the information provided at the bottom of this policy. We typically respond to requests within 30 days and may need to verify your identity first.
Data Security and Protection
We implement multiple layers of security to protect your educational data and personal information. Our security measures include encrypted data transmission, secure payment processing, regular security audits, and restricted access to personal information.
Our Taiwan-based servers use industry-standard encryption and are regularly updated with security patches. Course materials and student progress data are backed up securely to prevent data loss.
While we maintain strong security practices, no system is completely immune to threats. We continuously monitor our systems and will notify you promptly if any security incident affects your personal information.
Data Retention and Storage
We keep your information only as long as necessary to provide educational services and comply with legal requirements. Here's our retention schedule:
| Data Type | Retention Period | Purpose | 
|---|---|---|
| Course enrollment data | 5 years after completion | Academic records and certification | 
| Payment information | 7 years | Tax and financial compliance | 
| Course progress and assignments | 3 years after completion | Educational continuity and support | 
| Marketing communications data | Until you unsubscribe | Course updates and new offerings | 
| Technical support communications | 2 years | Quality improvement and support | 
Sharing and Third Parties
We share your information only in specific circumstances that directly support your educational experience:
- Payment processors who handle course enrollment transactions securely
 - Email service providers for delivering course materials and updates
 - Cloud hosting providers who store course content and student progress data
 - Technical support vendors who help maintain our educational platform
 
All third-party providers sign strict data protection agreements and can only use your information for specified purposes. We never sell your personal information or share it with advertising companies.
We may disclose personal information if required by Taiwan law enforcement or court orders, but we'll notify you when legally possible.
International Data Transfers
While our primary servers are located in Taiwan, some of our educational tools and services may involve data processing in other countries. When this happens, we ensure adequate protection through:
- Selecting service providers with strong privacy certifications
 - Using contractual safeguards that require equivalent data protection
 - Implementing technical measures like encryption during data transmission
 - Regular audits of third-party data handling practices
 
Students from all countries can access our courses, and we protect international students' data according to the highest applicable privacy standards.
Cookies and Website Analytics
You can control cookie settings through your browser, but disabling certain cookies may affect course functionality. We don't use cookies for advertising or tracking across other websites.
Children's Privacy
Our computer vision programming courses are designed for adult learners and professionals. We don't knowingly collect information from anyone under 16 years old. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can remove it.
For students aged 16-18, we recommend parental involvement in course enrollment and may require parental consent for certain communications.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our educational services or privacy regulations. When we make significant changes, we'll notify current students via email and post the updated policy on our website.
The "last updated" date at the top of this policy shows when the most recent changes were made. We encourage you to review this policy regularly, especially before enrolling in new courses.
Privacy Questions and Contact Information
Pondermentis Privacy Team
No. 101, Linsen N Rd, Zhongshan District
Taiwan 10491
Email: info@pondermentis.com
Phone: +88655330285
We respond to privacy inquiries within 5 business days and take all concerns seriously.